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  • Report:  #362674

Complaint Review: Hughesnet Direcway

Hughesnet Direcway frequent no or slow service. When upgraded it was no better, only $20.00 more money Germantown Massachusetts

  • Reported By:
    Klamath Falls Oregon
  • Submitted:
    Thu, August 14, 2008
  • Updated:
    Thu, August 14, 2008
  • Hughesnet Direcway
    Germantown MA
    Germantown, Massachusetts
    U.S.A.
  • Phone:
    866-347-3292
  • Category:

My story is virtually the same as all the others. No service or slow service. One of the tests showed 0.0 upload speed and they did not consider that slow. I was informed that there was no guarantee of speed. I changed from the home plan to the highest priced one and it got no better. I was told again that there was no guarantee and in the end I got a one time one weeks credit, but only after a four hour phone call. They say they are working on the sattelite, but when will it be done? They don't know.

Termite
Klamath Falls, Oregon
U.S.A.

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