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  • Report:  #979999

Complaint Review: HUGHESNET

HUGHESNET FALSELY ADVERTISING "HIGH SPEED" INTERNET, Internet

  • Reported By:
    rachel — crofton Kentucky United States of America
  • Submitted:
    Mon, December 10, 2012
  • Updated:
    Mon, December 10, 2012

I have had service with Hughesnet for 3 1/2 years. I pay a little over $80 per month. The service is the worst. It is hard to understand the people on the other end of the line when calling customer service (because the customer service people are usually located in another country.) I have called multiple times about the slow download/upload speeds. They advertise "high speed" internet, but in reality, it is just as slow as dial-up and a RIPOFF! If I had any other choice of internet, I would NOT have service through Hughesnet. In fact, I just bought a portable "hotspot" and it works quite well, and I will most likely cancel my contract with Hughesnet soon. Please people, don't waste your money!!

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