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  • Report:  #1151012

Complaint Review: HughesNet

HughesNet Hughes Net Liers Nationwide

  • Reported By:
    Randy — Steubenville Ohio
  • Submitted:
    Sat, May 31, 2014
  • Updated:
    Sat, May 31, 2014

Just got HughesNet 3 days ago.  I wanted the 10mbps speed.  We were told by our salesperson AND the quality assurance people that there were NO LIMITS as far as usage and their would be NO THROTTLING at all.  Well as soon as I started downloading big files, etc "Web Acceleration" got turned off.  Called tech support and found out the SALES PEOPLE LIE!  We will be getting our 300 back for equipment plus the taxes they charged us for first month (3 days) service!  Going back to cable at a slightly lower speed but have unlimited bandwidth with no throttling. 

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