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Hughsnet Internet service and misinformation on signing up huntington Indiana
I was told on inquiry to Hughsnet if I bought the equipment I would have NO contract and that they would buy it back IF/WHEN I decided to discontinue. My daughter has had a nightmare with the service and since more computers will be in use soon I called to cancel service today. They said I have a 24 month contract and they will NOT buy back the equipment. I have 19 months left out those 24 months so they are charging me over $300. So I was not lied to once but twice. DON'T trust them get it in writing!
1 Updates & Rebuttals
Ken
Colorado,While I'll agree Hughesnet is lousy service...
#2Consumer Comment
Wed, November 20, 2013
What happened to the contract you signed when you got the service. You DID get it in writing didn't you?
It doesn't much matter what you were told. The WRITTEN contract takes precedence over anything verbal.