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  • Report:  #775121

Complaint Review: Hughsnet systems

Hughsnet systems I subscribed to Hughsnet in missouri and could not get any internet most of the time. I tried to cancel and they kept telling me they would get the service in my area better. After much communication Germantown, Maryland

  • Reported By:
    Jim — Salem Missouri United States of America
  • Submitted:
    Sat, September 10, 2011
  • Updated:
    Sat, September 10, 2011
  • Hughsnet systems
    11717 Exploration, Lane
    Germantown, Maryland
    United States of America
  • Phone:
    301 428 5500
  • Category:

 I contacted Hughsnet for internet service when I moved to Missouri, It was installed and I got no reception or very little reception.  I contacted the company and they kept giving me excuses and even had me transfered to india where the guy said the system was working fine.  I contacted Hughsnet several times and they would not admit the fact that they could not provide service where I lived.

I tried to cancel many times until I finally wrote them a letter to disconnect the service and send me a box to ship their equipment back.  I sent the equipment back and now have received a bill for $400.00 early termination fee.  I tried to disconnect before thirty days was over and they would not let me.  I refuse to pay this bill and would like to hear from an attorney  or people interested in filing a class action suit. Please contact Ripoff report and contact me 

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