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  • Report:  #1089047

Complaint Review: Humana One

Humana One Humana Dental, Humana Insurance Co Refused to Cancel My Policy and Refused to Stop Charging My Monthly Premuim Lexington Kentucky

  • Reported By:
    Eddie B, — Clayton North Carolina
  • Submitted:
    Thu, October 03, 2013
  • Updated:
    Tue, May 13, 2014

Dear Sir or Madam

My name is Eddie B. and my only source of income is from SSDI, your refusal to answer my numerous emails from the web portal and numerous attempts to call your customer service department have gone unanswered finally I reached someone today at 10/01/2013 at 4:44pm only to be told it's after 30 days and I am unable to cancel this policy and my card will continue to be charged regardless of my wishes. I firmly believe your a committing a crime called an undisclosed illegal business practice which I have filed a complaint with our Department of Insurance and with the FTC.gov. I demand my policy be retroactively canceled to 09/30/2013 and all charges after that date be returned. I have also contacted VISA to refuse payment as well.

2 Updates & Rebuttals


Ken

Colorado,

What does your WRITTEN policy with Humana Dental say about the term of insurance?

#3Consumer Comment

Thu, October 10, 2013

Are you saying you had thirty days to cancel and they were solely responsible for you being unable to contact them until this time expired?  You were totally blameless in alll this...right?

"My name is Eddie B. and my only source of income is from SSDI,"

What has this to do with ANYTHING?  Weren't you aware of your income source BEFORE you signed up for the insurance?

Good luck with your complaint, but I would bet you've left some things out of your Ripoff Report.

 


Eddie B,

Clayton,
North Carolina,

More Information on HumanaOne's Scam

#3Author of original report

Sat, October 05, 2013

My name is Eddie B of Clayton,NC. Humana One is tricking you in joining an association and your being duped into a one year contract. STAY AWAY FROM THIS INSURANCE OR DISCOUNT PROGRAM!!! HEALTH< DENTAL< VISION!!!

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