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  • Report:  #774670

Complaint Review: Humble abode

Humble abode Platform bed was damaged in shipment will not give me a refund Sant rosa, California

  • Reported By:
    Tami tyndall — Pasadena Texas United States of America
  • Submitted:
    Fri, September 09, 2011
  • Updated:
    Fri, September 09, 2011
  • Humble abode
    3321 industrial dr
    Sant rosa, California
    United States of America
  • Phone:
    8776922633
  • Category:

I bought a platform bed. It was damaged in shipment. Very poor quility of furniture. I told them I don't want a replacement I want a refund. The told me they need a code off the box. There is at least 10 codes not marked. It took 3 weeks before I gave them the right code off the box.

There policy saids if it is damaged that I will not have to pay a restocking fee. I gave the pictures of damage. They say I owe 119 for a restocking fee. I owe 167.00 for shipping and 167.00 to ship it back. A refund of 22.43. I paid 475.99. I hadvnothing but problems with this company.

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