Complaint Review: Humble Abode

 Ordered a bed from Humble Abode without doing my homework ( they have a F rating with the Better Business Bureau and also Google there reviews) my mistake there but anyway was to arrive to my Florida vacation home & got email saying was shipped on 2/25/16 with tracking from Pilot freight who they use,.check on 2/29/16 & is says on Pilot freight tracking website that shipment damaged in transit so I called Pilot freight themselves & spoke to two people twice who double checked with here manager who confirmed bed was damaged!! Asked would you like to send back of course why would I want it? In meantime I'm in contact with very nice woman at Humble abode who will look into it & calls me back & tells me she talked to her contact at Pilot & it's just the box crushed a little just accept it& it will be fine. When I explain to her I personally called myself twice with manager confirming bed damage her whole attitude changed!! Told me YOU have to accept that bed& if I didn't she would report me to collection company & charge me shipping & restocking fees!! I informed her I was do a charge back with my credit card & she got even more upset.I informed her why would I accept a bed that I have proof that it was damaged at port when Pilot freight picked up bed also called Pilot twice & second time confirming with her manager that bed was damaged .called next day again trying to get me accept bed saying I was responsible for it& explained to them that they & Pilot have been in control of shipment including when damage was done. I never took control never mind signed for shipment not to mention ever came to my home!!!. These people are con artist they do this for a living please google humble abode reviews & you will see same ruthless routine, threatening collection agencies, high price return policy Ect. Ect. I know this is long but please take my warning & stay clear