Huron Hardwood Floors ripoff fraudulent dishonest company gives me short boards Amhurst New York
I ordered clean long maple boards to put in my kitchen. Its a large room, so I made sure they had long boards. Instead, I got these short 1-2 foot boards that had holes in them.
It was like nothing I had seen. It looked liked left overs from a barn. I'm thinking of using them in my fire place, but then I would lose out on $4,650 that I gave this stupid company. They tell me that 11" and 22" are just perfect.
Well, I think they are a rip off and should replace them. Don't buy from this company. I see that they may be out of Canada. No wonder they do what they please
Harvey
Phoenix, Arizona
U.S.A.
2 Updates & Rebuttals
Tom
Amherst,New York,
U.S.A.
President
#3REBUTTAL Owner of company
Thu, July 06, 2006
Over a year has now gone by and no one has taken up our offer of a full refund.I encourage this customer to get in touch with us and we will offer still a full refund of the purchase price of the floor even if it has been intstalled. I would contact you but no where in our records can we find a match to your state an first name. Please contact us.
Huron Hardwood.
Tom
Amherst,New York,
U.S.A.
president In this case we will wave the 30 day return policy as well.
#3REBUTTAL Owner of company
Wed, April 20, 2005
Again we could not find in our records this name to match up to the state. The presidents garantee from our website covers this issue. If this customer will call us we will gladly have the flooring picked up and a full refund of the purchase price of the flooring issued as per this garantee. No one has to keep a floor of ours that they are not 100% happy with.In this case we will wave the 30 day return policy as well.
Tom Gillie
Huron Hardwood Floors.