Husky Power WasherHusky Power Washer ripoff - Do not buy a husky Power washer unless you need a paper weight Sold At Home Depot Stores Internet Elk Grove Village - Arlington Heights Illinois
I bought a husky Power washer from Home Depot. I took it home hooked up the hoses and stuff and turned the machine on. Heard a loud grinding noise and the unit stopped. Called the customer service and they told me they will send me a replacement fan blade and cover and real easy to fix my self. According to the sustomer service person I talked to, it is real easy to change the parts. I tried for about two hours and gave up after trying to unscrew the fan of the shaft. The customer service person agree to send me a UPS label so that I can send it to their shop for repair. They told me It will take 2-3 days before they send it back. That was three weeks ago and I am still waiting for the unit. Apparently their shops are busy. I wonder why.
The unit SUCKS. Their Customer Service SUCKS.. Everything about it sucks..
their unit are total rip off. There are a lot of complaints about their units (http://www.attention-to-details.com/newslog/468-about-pressure-washers-and-how-to-keep.asp#a578).
Domain name: huskypowerwasher.com
Registrant Contact:
FAIP North America Inc
Domain Administrator (administrator@fna-group.com)
847-348-1500
Fax: 847-348-1510
1825 Greenleaf Ave
Elk Grove Village, IL 60007
US
Administrative Contact:
adNET inc
Eric Puetz (eric@adnetusa.net)
+1.8474835300
Fax: +1.8477493968
909 N Forrest Ave
Arlington Heights, IL 60004
US
I will update this once iw get my unit back from their shops
Ro!
Fishers, Indiana
U.S.A.
12 Updates & Rebuttals
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Task Master 1550
#13UPDATE Employee
Wed, November 30, 2011
Dear Valued Customer
I am a Customer Service Representative at the Task Master Power Washer Company. Please accept my apology for the issue you experienced with your TM 1550 pressure washer.
Please contact us at 1-800-381-0999 or email us at cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction. Please us reference number NE11301101 when you contact us.
Thank you,
Task Master Service Team
M
Iowa,United States of America
TaskMaster Power Washer (same as Husky)
#13Consumer Comment
Thu, June 30, 2011
I have a TM1550, made in 2009, purchased in 2010. The small plastic valve on the rear of the "manifold" broke, and now the washer doesn't work. This valve activates the high-pressure micro-switch to shut the unit off.
I've used it 5 times. When I went to use it this season, it doesn't work.
In order to get the part I need, I have to purchase the entire manifold! Over $40 with shipping.
This is a complete ripoff! I should be able to get this part for a couple of bucks, and cheap shipping! But it is not available separately.
Very stupid, such a waste. I will never buy another one! I do not recommend this product for any reason.
Customer service is terrible. Product is worse!
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Husky Power Waher
#13UPDATE Employee
Mon, April 04, 2011
Dear Valued Customer
I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issue you experienced with your Husky 1800 pressure washer.
Please contact us at 888-550-1606 or email us at cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction. Please us reference number NE04041101 when you contact us.
Thank you,
Husky Customer Service Team
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Husky Power Waher
#13UPDATE Employee
Mon, April 04, 2011
Dear Valued Customer
I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issue you experienced with your Husky 1800 pressure washer.
Please contact us at 888-550-1606 or email us at cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction. Please us reference number NE04041101 when you contact us.
Thank you,
Husky Customer Service Team
john
Elgin,Illinois,
United States of America
Domain Administrator
#13General Comment
Tue, December 14, 2010
Hi I work for the company that used to be the administrative contact for huskypowerwashers.com
john
Elgin,Illinois,
United States of America
Domain Administrator
#13General Comment
Tue, December 14, 2010
Hi I work with Adnet the original domain administrator for husky powerwasher.
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
DEAR VALUED CUSTOMER
#13UPDATE Employee
Fri, February 12, 2010
I am a Customer Service Representative at the Husky Power washer Company. Please accept my apology for the issue you experienced with your pressure washer.
Please contact us at 888 550 1606 or cservice@fna-group.com
When leaving us a voicemail, please provide your full telephone number including the area code. We also ask that you speak clearly.
Reference this posting when you make contact and we will resolve this issue to your full satisfaction.
Thank you,
Husky Customer Service Team
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Husky PowerWasher Customer Service Team
#13UPDATE Employee
Fri, August 07, 2009
Dear valued customer,
I represent the Customer Service Team here at Husky PowerWasher. I apologize for the experience you had with our Customer Service Department.
We would like to correct this issue to your full satisfaction.
Please contact us at 888-550-1606 or support@fna-group.com
Thank you,
Husky PW Customer Service Team
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Husky PowerWasher Customer Service Team
#13UPDATE Employee
Wed, February 04, 2009
Dear Valued Customers,
I am the Customer Service Manager here at the Husky PowerWasher Co.
Let me assure you that we manufacture the highest quality electric pressure washers and we are always striving to provide the best customer service.
Please allow us an opportunity to resolve your issue.
We can be reached at either 630.789.7601 or support@fna-group.com
Thank you,
Husky PowerWasher Customer Service Team
Tj
Broomall,Pennsylvania,
U.S.A.
Same problem with Husky
#13Consumer Comment
Thu, August 14, 2008
I am having a similar problem with Husky. I have a new machine 2000s that is less than 3 months old, only used 3 times and is now broken. I am waiting on a mailing slip to send it back to them. I also have another Husky unit that is older and replaced the new one. I wish I knew they were this much trouble, the first one was a few years old and I didn't know it was a husky until I tried to fix it and it's taken me 3 days dealing with their customer support in Ill., to hopefully get the right part sent out.
I'd like to know how you made out with your return.
R
Fishers,Indiana,
U.S.A.
Wanted to give the company a chance
#13Author of original report
Tue, May 09, 2006
To the reader asked my why i didn't take the unit back:
You are right, I should have took it back. But I decided to heed to the little bright orange paper that was inside the box that said "Do not take the unit back to the store; call 1-800.. for assistance". If I had known what i know now, i would have.
Dave
Jacksonville,Florida,
U.S.A.
I'm very confused here...
#13Consumer Comment
Tue, May 09, 2006
If you bought the unit at Home Depot, and it didn't work, why didn't you take it back to Home Depot for a refund/exchange???