Husky Powerwasher Charged me for the part 4/25/10; never sent it as of 6/15/10... Internet
On 4/25/10 I ordered a part from the Husky Powerwashers website. They charged my Visa for the part that same day.
I have had a live webchat plus two telephone conversations with Husky employees, each time they assured me the part would be send. They are full of promises, but no follow-up.
To date, (6/15/10) I have never received the part!
What kind of company charges you, uses your money for 7 WEEKS, without providing the service?
1 Updates & Rebuttals
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Greetings
#2UPDATE Employee
Tue, June 22, 2010
I am the Customer Service Manager at the Husky Power Washer Company.
Please accept my apology for the issue you experienced with your Husky pressure washer.
Please contact us at 630-789-7601 or cservice@fna-group.com
Reference this posting when you make contact and we will resolve this issue to your full satisfaction.
Thank you,
Husky Customer Service Team