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  • Report:  #869231

Complaint Review: Hutchinson Auto Mall

Hutchinson Auto Mall I have taken my 2007 Cadillac DTS to get repaired, over and over at Hutchinson, weeks or months later the car is back at their shop for the same problems, but they say it is different reasons which co Macon, Georgia

  • Reported By:
    Barbara — Macon Georgia United States of America
  • Submitted:
    Mon, April 16, 2012
  • Updated:
    Mon, April 16, 2012
  • Hutchinson Auto Mall
    3989 River Place Drive
    Macon, Georgia
    United States of America
  • Phone:
  • Category:

I have a 2007 Cadillac DTS which I have taken to Hutchinson Auto Mall in Macon Georgia to get repaired.  Several months my car would not get into gear, I had it towed (by Onstar) to Hutchinson repair shop which was over $1300, here it is months later, about two weeks ago, my car would not go into gear again.  Once again, I had it towed (by Onstar) to Hutchinson Auto Mall for repair, I spoke with the repair department, it will be $900 to get repaired.  She stated that it was another reason why the car would not go into gear (internal) whereas the first time it was external. 

I am also having problems with my headlights, I cannot drive my car at night because Hutchinson wants to charge me over $1000 to fix them whereas it was their fault.  I had just gotten my car out of the shop with them, it was leaking transmission fluid, they sent a tow to get my car, my headlights stop working and I talk with the service department regarding this matter, I feel that since they had my car towed at their expense because of the half work they done to my car, they should be responsible for repairing my headlight.

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