Complaint Review: Hydramatrix M D

November 5, 2016

This is from the first week of October 2016 until todays date of November 5 2016. I am on my forth charge to charge card and have never spoken to a person.

Did a survey online. After I was finished popped up pick 2 free items for doing survey and only pay for postage. So I did. Received merchandise on a Tuesday and on Satureday was charge for the $8 merchandise and postage. Tried calling phone number on my charge card statement and I get a recording saying they are only taking calls from 2am to 8pm eastern standard time. I live in that time zone, have called 6 times and still getting the same message.

I asked my bank to stop payment but they said since I have mechandise they can't. Now I was charge again on Thursday of last week and I received the merchandise today. I do not want to keep getting this merchandise every 2 weeks.

The bank said it was in fine print but I tried to do another survay to see if you can get to a page that does have something about owing for this and clicked on everything on page and it does not open another page with hidden clauses.

This is for 2 items at $94 a hit. My charge will not hold many of these. Please help fast.

Thank You

Linda

Cincinnati Ohio