Print the value of index0
  • Report:  #1417753

Complaint Review: Hydro Lux

Hydro Lux skin A I called the company and ask that not send anymore product & to stop the automatic charges to my account for $93 amonth. Baton Rouge Louisiana

  • Reported By:
    Josie — Baton Rouge Louisiana United States
  • Submitted:
    Tue, December 19, 2017
  • Updated:
    Tue, December 19, 2017

I contact the 1800- number forHydro Lux  to rely my desire not to be sent anymore samples. The only thing I can find is this name on my bank statement. There is no specific contact perosn to cancel the order.  I was given the run-around. The person I contacted stated  that she could not find an account with my name and information. She asked for a credit card number so that she could look up the information. So I asked why do you need a credit card number if you can't find an account in my name?   There is no return number; contact information;  or person of contact. The person I talked to was a telephone telemonitor. She would not give any additional contact information. The young lady simple stated she could not help me and that the account is not available for review.

So, I have had a monthly delivery of facial cream that I cannot use. I am being debited each month for $93 dollars from my checking account.

Buyers' beware!!! This company is making money by charging for a product. Even though I have contacted the only phone number available to call to stop the delivery. Once the debit started; it continues. I am going to return the product to the mail address on the box.  I do not want the cream.  

Respond to this Report!