Complaint Review: Hydroderm

I thought I was ordering a free sample of a product ($3.95 shipping). When I received the product, it was two full size bottles of product, with a notice that I would be billed $69 at the and of the "30-day" trial. If I did not like the product, I could send it back in 30 days, but then it said if they received the product after the 30-day window (or 21-day window, as stated elsewhere), I would receive "store credit". In other words, send this package back RIGHT AWAY or you are going to be billed bigtime and receive some useless "store credit", which is probably a scam also.

Furthermore, unless you call and cancel a membership that you never signed up for, you will receive another shipment 60 days from the time you "ordered" the first batch. I recommend canceling any credit card that you used to pay for this product. Be sure to get delivery confirmation when you send the product back, otherwise it's just your word against theirs that you actually sent the stuff back. Plus, you can't send it back without an Return Authorization Number, which you also have to contact them to get. Stay away from this company, they totally suck, and will spam your e-mail inbox with total unwanted crap.

Barbara
Marietta, Ohio
U.S.A.