Hydroderm unauthorized charges Culver City California
Product was ordered on line and delivered within the stated time frame. I was dissatisfied with the product and returned the unused portion as required to cancel my membership. I contacted the company by phone to insure that I would not be charged the 90+ dollars for a two month supply. I was assured by two different supervisors that I was be excluded from any further deliveries or charges. I did not receive any additional shipments (I did not want additonal shipments), but I was charge $90.93 cents. I contacted my bank, filed a claim but ended up still having the above amount subtracted from my checking account. I also filed a claim with the Better Business Bureau of Culver City. If this problem is not rectified, I will have to close my bank account------------this is extremely frustrating.
Nick
Yorba Linda, California
U.S.A.