Complaint Review: Hydroderm Wrinkle Cream

Free trial - pay shipping only (Hydroderm wrinkle cream). Ad on internet (Yahoo). Upon receiving product I discovered they sent full size and charged my credit card full price.

And they were going to keep sending product regularly.(In fine print).

I called phone # on my ctedit card bill and was told I may return unopened product for refund and cancellation.

I returned product (unopened) by USPS immediately and paid postage plus extra for notice when return package received by company.

I never got Return Receipt. And of course, I never got refund. And it's been months now. But I'm assuming my "order" for repeat shipments was cancelled (cross fingers) since I haven't received any more shipments, yet, anyway.

I believe they don't get good reports from BBB. But I think more should be done. They ripped-off a senior citizen here and I need my refund.

Pamela
Barrington, Rhode Island
U.S.A.