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  • Report:  #788773

Complaint Review: Hydroxatone

Hydroxatone Hydroxatone Worldwide?? At least in the US. The TV Advertisement says it is Risk Free sample. What they dont tell you is they send 3 samples. Then send you a bill for $200 US and want you to spend Hobokan, New Jersey

  • Reported By:
    Thompson — Middletown New Jersey USA
  • Submitted:
    Fri, October 14, 2011
  • Updated:
    Mon, October 17, 2011
  • Hydroxatone
    PO Box 1366
    Hobokan, New Jersey
    United States of America
  • Phone:
  • Category:

Hydroxatone Worldwide?? At least in the US. The TV Advertisement

says it is Risk Free sample. What they dont tell you is they send 3 samples. Then send you a bill for $200 US

and want you to spend the $200.00 for mailing if you dont like it or it does not  work. To me this is a scam. Let me

know if you agree.



1 Updates & Rebuttals


Hydroxatone

United States of America

Hydroxatone Risk-Free Trial

#2UPDATE Employee

Mon, October 17, 2011

Hi there.

Hydroxatone offers a risk-free trial.  We do this to give customers a chance to try our
products before buying them. We are sorry your experience was not what you
expected and we really hope you give our products another chance.  Our
risk-free trial comes with a 30 day money back guarantee.  This means, if
you arent satisfied with your results, you can call our customer service and
return the products to avoid being charged for the merchandise.  It is our
goal that our customers have a positive and rewarding experience with both our
products and our service.

Were also sorry that we have been experiencing some difficulties with our international
phone lines. This issue has been resolved.  If you have any further
questions please, please contact us using the information below:

 USA/Canada
(800) 672-2259 (8 am 10 pm EST)

Australia (0011)
800-2358-7491 (24 hours)

New Zealand (00)
800-2358-7491 (24 hours)

Great Britain (00)
800-2358-7491 (24 hours)

You can also email us directly at FBHXsupport@hydroxatone.com to let us know how we can
help.

Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA
to connect. We suggest using a landline if you are having trouble with your
mobile carrier.

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