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Hyper DSL JC Randall DON'T SUB CONTRACT FOR THIS COMPANY, YOU WILL NOT GET PAID Vallejo, California
This company is nothing but a rip off!!!!! They will sub you out for work with no intentions of paying for your time. They will ask you to go out and spend your own money for the supplies, so not only have you wasted your time, money actually comes out of your pocket. They install wireless access points for restaurants like Maggiano's, McDonald's and Taco Bell, very nice accounts but they only get $250.00 per site. Of course, they fail to tell you this until after you send your invoice, ours was $1800.00+.
We went to the site 5 times with numerous issues from Hyper, wrong equipment, wrong IP address, 250 ft cable drop through a 20 ft ceiling that we were not told about in advance, towing cinder blocks up the side of the building and all has to be completed before the lunch crowd. The end-user was very unhappy with HyperDSl when we started the project, according to Hyper the "other sub contractors did not know what they were doing" I don't believe that, I think they were smarter than me and asked to be paid quicker than I did.
I saw it coming, they were so unorganized I knew there was no way these restaurants were paying this amount for WI/FI. I think Mr. Randall should go back to driving trucks and stop ripping off hard working companies. I told JC Randall I was going to place a report on the Rip Off Report to help protect other companies from being ripped off and he said he "would do the same". I have all correspondence between the 2 companies and not one states anything other than what a "great job" we did. We have been in business for over 38 years and don't any reports to date......Just doing good business!!!!!!
3 Updates & Rebuttals
The Computer Doctor of Richmond
Chesterfield,Virginia,
JC Randall was a pleasure to work with 7/2014
#4Consumer Comment
Wed, August 06, 2014
I run a small MSP computer IT company in Richmond Va, The Computer Doctor of Richmond. We were contacted by JC recently to help with an onsite servicing at a local McDonalds. He explained the scope of work and asked what we will charge. I explained our billing policies and how we'll require payment via credit card at the completion of the task, we agreed and scheduled the job.
I then did a little googling and found this rip-off report. I was a bit nervous that I may not get paid, but I took a chance as the project would be short and not a lot of risk. JC is a nice guy and easy to work with. He paid at the completion of the job and I'll be happy to work with him again in the future.
Kevin
HyperDSL
Vallejo,California,
United States of America
Monies have been paid
#4REBUTTAL Owner of company
Sat, June 02, 2012
Since the reporting party did not report nor removed their report I guess that it falls to me to give the rest of the story...
After reviewing all the charges and our notes we made an offer which they had taken. They did after bit did return all of our hardware at our cost back to us. Part of the deal was also to remove this posting but as you can see they have yet to do it. I do wish them well however I will never do business with them again!!
HyperDSL
Vallejo,California,
United States of America
ComTel Misfits
#4REBUTTAL Owner of company
Wed, July 20, 2011
Yes they did give us the "Business Alright"
Here are the High Point....
To add final insult to injury...