HYPERTECH, INC. Hypertech Power Programmers $100 (refurbish fee) to replace a warped case. Bartlett Tennessee
Left my Hypertech programmer on the dash of my truck, and it's cheap plastic warped making it very difficult to press the buttons. Called Hypertech to see if i could get a new case, and they said they don't sell them, but if I sent in in, they would "refurbish" it/replace the case, for $100. Support tech said they could not sell a case, because opening it voids the warranty, but it is out of warranty anyway. Just give me a lousy dollar case!That is what I call poor customer service---Will never buy from them ever again.