Complaint Review: Hyrecar Uber and James River insurance company

I rented my van out via hyrecar. The driver that rented my van, damaged it backing into a retaining wall. Uber's insurance, JAmes Rive Ins., wants to treat it like I was driving my van on their app and says there is a $1000 deductible. I feel that I am the 3rd party and should be paid the amount to cover the damage. Hyrecar won't even email me back anymore. They have sent notice to the driver that they are responsible for the damage, but won't give me the funds to fix the damage. Someone needs to pay for the damage to my van that is going to cost about $600

I have email threads from Hyrecar and Uber but do not know how to copy them into document form to share.