Hyuindai Motor America ripoff false promises Fountain Valley California
I developed a braking problem with the Hyundai Sante Fe I have. I took it to the dealership and was told it was the front brake caliper and one would be order. An appointment was made to make the repair then the dealership decides this was not the problem. They say the brake fluid has been contaminated with transmission fluid and the complete braking system would have to be replaced at a cost of $2204.81.
Since I change my own engine oil using genuine Hyundai parts this did not make a difference, I contaminated the brake fluid and Hyundai would not warranty any repairs. They also would not give me a loaner vehicle while my vehicle was being repaired. My vehicle has 16000 miles on it and I feel if there had been and brake fluid in the vehicle from the factory and the fluid was contaminated the whole braking system would not have been affected at this point and time.
If any one has any input on this I would appreciate your idea because of this my warranty has been voided or as to their words it will be looked at on a case by case incident. So why should I have to pay for a vehicle that is suppose to have a 100,000 mile warranty and maybe they will fix it and maybe they won't. I know the only thing I did was change the engine oil and nothing else was touched but they can falsely advertise the size of the engine and supposedly I get another year of roadside assistance that I did not ask for so is this American Justice.
Linda
pikeville, Kentucky
U.S.A.
1 Updates & Rebuttals
The Great Thorn - Rip-off Report Consumer Advocate
Bayville,New York,
U.S.A.
Linda your car dealer will not like want I posted for you! To HELL with their ways!
#2Consumer Suggestion
Wed, July 23, 2003
Linda I will tell you what I think happened to you. It sounds like their "Service Shark" wanted to find a way to pump some money out of you and maybe do some "Double Dipping"
Let's say a car owner has a problem with a car that is covered under the makers warranty. The amount that is paid to the dealer for a repair is a set price.
You might say "Controlled Profit" Car dealers do NOT like "controlled profit". They want to make or take as much as they can from EVERY CUSTOMER even all of their friends will get bent over.
In your case I feel that the "Service Shark" wanted you to feel that your warranty would not cover the troubles you are having so they could remove the car maker's "Controlled Profit" and make or take so much more money from you.
Did they PROVE you had tranny fluid in your brake system? I bet the answer is NO!
$2204.81 is a Rip Off even if they replaced the complete breaking system. You must remember that many "Service Sharks" are EX "Lot Sharks" you know them as car sales people.
I bet they got money out of you for the repair and then submit a warranty claim to Hyundai and got money from them too. Doing this is called "Double Dipping"
Try going to these web sites Linda and post your thoughts as to what product or service they sell to car dealers.
www.biggross.com
www.carsalestraining.net
www.autosalestraining.com
www.americanautoseminars.com
www.carsalestraining.co.uk/what.html
www.fandiprofit.com/increasedprofits.html
www.autoconsultants-training.com/sales.html
www.nationalautotraining.com/training/home.html
www.autosalestraining.com/Our_Success/index.html
Want me to post the whole list that I have?
Next I feel you need to send a "Printer Friendly Version" of your Rip Off Report to
Consumer Affairs
Hyundai Motor America
10550 Talbert Ave.
P.O. Box 20850
Fountain Valley, CA 92728-0850
714-965-3000
Toll free: 1-800-633-5151
Fax: 714-965-3861
E-mail: cmd@hma.service.com
Web site: www.hyundai.usa.com
I hope that I pissed off your Sucky car dealer. I feel they SUCK!
If you want to find out if your warranty has been voided, Take your car to a different Hyundai and find out what they say about your warranty.
Linda you should Know that most car dealers do not want you to have a car makers warranty so they can bend you over for any amount they want every time you visit them. They do NOT like the "Controlled Profit" idea!
Remamber: Their gain is your Pain!
I hope that this helps you.