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  • Report:  #166506

Complaint Review: I-deal Rewards

I-deal Rewards I don't think they deal in good faith with second time customers ripoff Internet

  • Reported By:
    DeSoto Missouri
  • Submitted:
    Thu, December 01, 2005
  • Updated:
    Fri, December 16, 2005
  • I-deal Rewards
    i-dealrewards.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I did a $500 offer one time, and it worked great. I was supposed to get a Home Depot gift card, but they sent me a check, which was even better.

I thought, this was such a good deal and i-deal rewards was so nice to deal with the first time, that I would complete some more offers for a $300 Old Navy gift card. I was wrong!

Their excuse for not giving me the gift card was that I didn't complete the required offers in 60 days. However, I did complete the offers WELL within 60 days, but the offers didn't show up on the reward status page as completed. The first time I did this, the offers showed up as completed right away.

I-deal rewards has never responded to any of my emails since the first offer. I would recommend doing it once, but never twice.

Lauren
DeSoto, Missouri
U.S.A.

2 Updates & Rebuttals


Lauren

DeSoto,
Missouri,
U.S.A.

rebuttal to Maggie

#3Author of original report

Fri, December 16, 2005

As for your first allegation of violation of the TOS, I did complete the required offers. In case you didn't read my initial rip-off report correctly, you just didn't show them as completed within 60 days. What a surprise, you didn't want this offer to show up as completed. I guess dishing out $800 within months would be too much to deal with?

And as for the companies paying for shipping costs, they don't. They didn't on the first, and they didn't on the second.

The referral requirement violation, if true, I might understand. However, it was that two offers showed up and the rest didn't when they had all been completed, that angered me. It would have been fine if I disqualified based on the referral. But I did not disqualify based on the offer completion.

Might I add, one of the offers on your website, Real Rhapsody, said they were not even affiliated with your company! Maggie, what kind of shady deal is that?

And finally, as for the boilerplate language stating I am not allowed to use different email addresses per household, why didn't you tell me I was in violation of that provision immedialtely so that I didn't wait for TWO MONTHS for my offers to show up and spend around $50 in shipping? I guess you just wanted to benefit from my spending all the money for shipping. I emailed you a long time ago asking why I didn't qualify; don't act like you didn't receive my email. Could you have even told me then that I was violating your TOS?

By the way, I had to switch emails because I was using my email at work, and getting too much junk from signing up for your crappy offers. Is that such a bad violation?

I will be reporting this information, THE TRUTH, to ripoffreport.com as well.


Maggie

Chicago,
Illinois,
U.S.A.

Response to Lauren Graham

#3UPDATE Employee

Thu, December 15, 2005

Dear Lauren Graham,

In response to your complaint via ripoffreport.com, you did not complete the requirements that were listed in our Terms and Conditions.

The Terms and Conditions are listed on each and every page of the website and are legally binding. The Terms and Conditions state the following:

http://www.i-dealrewards.com/terms.cgi?config=524

Successfully complete your choice of sponsored offers.
You must successfully complete the following sponsored offers: two (2) offers from Silver Offers, two (2) offers from Gold Offers, and three (3) offers from Platinum Offers. Our sponsors cover the entire cost of the free promotional item along with the shipping & handling fees.

Referral Requirement:
You must also refer at least one (1) unique household who, as described above, must join and each successfully complete the required number of offers under the terms listed in this document.

You never completed the requirements nor did you ever receive a successful referral on your account.

They also state:

ELIGIBILITY.

Each household is limited to the use of one (1) e-mail address.

Each household must use the same e-mail address throughout all sites owned or operated by I-Deal Direct, Inc..

Households who violate this provision will forfeit the right to receive a promotional item from this site, as well as any other site owned or operated by I-Deal Direct, Inc.

This offer expires 60 days from the date you register on the site.

When you received the $500 check from I-deal direct.com you were registered under the email address: laurengraham@thelowrylawfirm.com

When you registered for the $300 Old Navy card you registered under this email address: lauren_g34@hotmail.com

This would mean you are disqualified for breaking a total of 3 of our Terms and Conditions.


You registered for the Old Navy site on: Sep 22 2005 12:03PM.

I will be reporting this information to RipOffReport.com as well.

Thank you,

Maggie

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