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  • Report:  #1251796

Complaint Review: Iain Sinclair Design Ltd

Iain Sinclair Design Ltd Credit card immediately debited - Goods never received Internet

  • Reported By:
    EVS — Belgium
  • Submitted:
    Sun, August 30, 2015
  • Updated:
    Sun, August 30, 2015

Late June 2015 I ordered knives from this compnay.

My ordered was confirmed and I received an invoice. My credit card was immediately debited.

After 1 month, as I still had received nothing, I inquired by e-mail.

I received an answer the next day, explaining that they had encountered production problems and that my order was nearly ready to be shipped. They offered a refund, in case I wanted.

I wanted to be a good guy, as production problems may occur and accepted to wait some more days, as shipment was promised very soon.

Still, nothing happened.

After some more waiting weeks, I enquired again.

No answer at all.

Since then, no news of any kind.

I required a refund, canceled the order via their Internet site form, etc.

Nothing.

Conclusion: I am afraid I was conned out of my money.

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