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  • Report:  #620507

Complaint Review: IB-SOFTWARES.COM/ADOBE ACROBAT

IB-SOFTWARES.COM/ADOBE ACROBAT denies access to persons needing to report a bug with a problem Internet

  • Reported By:
    Wisconsumer — Kenosha Wisconsin U.S.A.
  • Submitted:
    Tue, July 06, 2010
  • Updated:
    Tue, July 06, 2010

After receiving an email with a link to a video, I got a message that I needed a later version of Adobe Flash player. After doing this, I was still denied.



On the advice of an Apple expert, I deleted all previous versions of Flash Player and downloaded and installed the latest version.



After still being told to download the new version which I just had installed, I went to Adobe's site and clicked on report a but. This led to the need to register with a username and password.



I followed instructions of entering my username and password, which I did correctly. I was told I did not have permission to log in.
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