Complaint Review: ibill.net ibill

I signed up with Ibill.net in Aug. 2012 to use them as a third party biller for my websites. I was not aware at the time I signed up with them that they already had a bad reputation for paying their merchants.

I was paid the first few times I requested money, but it was usually a battle to get it, requiring several phone calls and emails. Deposits were never straightforward at ibill, you always had to hound them for your money.

I did not have a lot of transactions, so I usually only withdrew money two times a year, June and Dec. I received money last June 2013 after I requested it. When I went to make my end of the year withdrawal in Dec. 2013 this is when the problems started. I called a few times and was assured there was nothing to worry about, that the "pool of merchants" I was in had a bad apple among them so ALL the funds of the pool of merchants had been frozen for 90 days. Odd, considering I myself had done nothing wrong that MY funds would also be frozen, but I fell for it.

Well wouldn't you know, the 90 days have come and gone and still no money from ibill. I am owed $2034.35 USD by this company.

Obviously when I started to get the run around with this place, Jonas Brown in particular, I realized I'd best not do any more transactions and haven't run one since the middle of Dec. 2013.

Emails and voicemail messages are ignored. I last heard from him in Jan. 2014 when I was given the promise of "the third week in Feb." the money would be deposited in my account. I must say I wasn't surprised or pleased when I started looking online to see such recent reports of only a couple of weeks ago from others getting the same run around and lies that I am.