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  • Report:  #708696

Complaint Review: iBUYPOWER

iBUYPOWER CYBERPOWER Aka AMERICAN FUTURE TECHNOLOGIES Do not live up to warranty, Battalion laptop has not worked from day one Monterey Park , California

  • Reported By:
    John — Fridley Minnesota United States of America
  • Submitted:
    Mon, March 21, 2011
  • Updated:
    Mon, March 21, 2011

As for Ibuypower with my first System I got with them I had nothing but issues, and experiences thus far with IbuyPower. From trying to talk with someone to getting a strait answer when I did get to talk with someone, all I have got from IbuyPower is a run around. I wanted a  laptop so I could play games, I seen the Battalion on line one day and thought it was a good price so I got it. One good thing is I got it right away. Excited I set the box on my office desk and open it up. I turned it on and started to create my user name and so on.

It only took 10 minutes before it turn it self off. I turn it back on only to have it shut down again. I called and was treated like I was bugging them or something. I was told to send it in. It took two weeks or so before I got it back. Again  Excited I set the box on my office desk and open it up. I turned it on and again it shut down. I call again and went through same thing. I did this 3 times and got the same results. As I write this iBuypower has my laptop now for two months and will not give me a strait answer on what is going on.

I em left on hold till I give up and hang up after a half hour. I leave my number on their answer service but have never had them call me back. This is the forth time I sent my laptop in to be fix and this time they are holding it till my warranty runs out. And YES I asked for my money back and they say to me they are going to fix it and I can not have my money back. On top of all this I was told by a young man named Danny that they could not guarantee their computers. Wish I was told this before I bought from them..... There is so much more to this but you get the point... STAY AWAY FROM iBUYPOWER 




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