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  • Report:  #1475326

Complaint Review: iCert Global

iCert Global I took there ITIL training and they gave me a written test for certification Houston TX

  • Reported By:
    Vernon — North Bend WA United States
  • Submitted:
    Thu, March 14, 2019
  • Updated:
    Sat, March 23, 2019

I took there ITIL training and they gave me a written test. The test results never came then after many calls and emails they used fraudulent method to create the test results. PeopleCert identified the processe as fradulent and refused to recognize the test. I hade to start over.

I found out they claimed to to be AXELOS certified training partner and I found they are not and use a training book with AXELOS logos. They stop email responses and will only call you. I suspect so not to leave a paper trail!! I requested a refund and they agreed to refund my money. THAT DID NOT HAPPEN!!

They just keep dragging it out. I will now begin filing FRAUD claims with my credit card company and the Texas State Attorney General, US Aterney General, the BBB, AXELOS. I honestly believe all those with similar experiences should get together for a Class Action Lawsuit.

1 Updates & Rebuttals


Vernon

North Bend,
Washington,
United States

Update: Received refund

#2Author of original report

Sat, March 23, 2019

After posting reviews I received my refund from iCert Global.

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