Complaint Review: iCert Global

When you pay the money for the course, they give you no pertinent information (including the exact location). They are slow to respond to email if at all). I enrolled for the CSM Certification Course, and three days before the class, they notified me it was cancelled and moved to another city. They only let me know this information when I contacted them directly (rather than notify via email)

It is currently my belief that this company purposefully undercommunicates in order to purposefully have its students miss the class, thus invalidating the option to refund. They said they could move my registration to another course that was being offered on the same day in a completely different city over 100 miles away from my location. It is a two day course, so that would require a 3 hour commute everyday and gas. I am currently requesting either reimbursement for a full refund. Do not deal with this company. I will remove this review if this is resolved efficiently.