ICM - Internet Cash Machine ICM Said I signed up for account, which was never activated, and charged $139.95 for nothing!! Internet, California
I clicked on the website for a $3.00 trial offer. The e-mail automatically went to my junk folder., I got a phone call from a company representative on the 29th of April. After a 20 minute conversation with representative. I could tell that the company was misrepresenting itself and wanted money from the get go. They wanted credit card information, credit limits, debt and other personal information. This made me very suspicous and I explained to them that I was not comfortable with there company and wanted to part ways. After this call, I called my bank and closed my account that I used to initiate the $3.00 fee, and I also froze it to stop any future charges. I was charged $139.95, plus $40 overdraft fee. I disputed the charges, but because I initiated the $3.00 fee, I was also liable for the 139.95 fee. The website specifically states, `
Dear Robert, Welcome to ICM Websites where we help you turn your computer into a money making machine. ICM Websites is an online website development tool that makes it easy for you to jump start your home based business in minutes. It effortlessly allows you to activate customizable websites that are pre-stocked with a variety of products ready to be sold today! |
You may activate your account manually by visiting: http://www.icmwebsites.com and enter the username and password provided below. I never activated my account, so I shouldn't be liable for the 139.95 Robert
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1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been cancelled and refunded as of 5-4-10
#2UPDATE Employee
Tue, May 04, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.
Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete. For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff