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  • Report:  #598872

Complaint Review: ICM - Internet Cash Machine

ICM - Internet Cash Machine This comp. took money I did not authorize. I only authorized 2.97, but took that plus 139. even before the three day trial stated in the email and not the sign up site. Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

  • Reported By:
    Patricia Counts — Richmond Hill Georgia United States of America
  • Submitted:
    Sat, May 01, 2010
  • Updated:
    Mon, May 03, 2010

I failed for this scam.  What I was hoping to be a good way to make money since I'm laid off and about to loose our home. They said, only 2.97 for the kit and once signed up, it took me to a site asking for my ss# and bank account info.  This set bells off, and thought OMG no!  But low and behold yes.  They took the 2.97 and 139. within minutes and not the 3 days as stated in the email they sent me. I tried contacting the support site without success. I google and found this site, and found I'm not the only poor soul that has falled for this scam.


Patricia, Richmond Hill, GA


 

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

1 Updates & Rebuttals


Director of Operations

Foothill Ranch,
California,
United States of America

Customer has been cancelled and refunded as of 5-1-10

#2UPDATE Employee

Mon, May 03, 2010




Thank you for your correspondence in connection with the above-referenced matter.




In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.




Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 




In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.




1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.




2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            




3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??




In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.




Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.




Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.




Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.




Respectfully yours,




Internet Cash Machine Staff

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