Print the value of index0
  • Report:  #589674

Complaint Review: ICM Web sites

ICM Web sites Home income profit system, Channel 6 news, work at home on line posting webs Charged account anyway never recived information packet- for 2.97, was charged aditonal 49.95 for sub company saying they are a subscriber fee, and 139.95 this ways to be charged after info kit Internet

  • Reported By:
    bs4u — Texas Virgin Islands (US)
  • Submitted:
    Mon, April 05, 2010
  • Updated:
    Mon, May 03, 2010

This is a work at home website posting sites They are suppose to send you info packet for 2.97 with 3 days to decide to continue then IF I do a 139.95 and a 49.95 subcription fee will be charged to account instead they just took the amounts of cash from my account and sent me nothing am trying to get money back but does not look like it will be, Lesson learned hope no one else gets burned.

4 Updates & Rebuttals


Director of Operations

Foothill Ranch,
California,
United States of America

Upset customers get refunds from ICM, regardless of the response.

#5UPDATE Employee

Mon, May 03, 2010

This customers name is not Juanita. It is John Brainerd, he has been provided a refund, despite his unwillingness to provide us with additional information on his complaint.



If Jessie Ann from Austin is really, Jessica Herrick, then her account is also, cancelled and a refund is being provided./


Juanita

Rockford,
Illinois,
United States of America

The Cash Stealing Machine comes back!

#5Consumer Comment

Mon, May 03, 2010

My original report #598369 Had more than enough info to get my money back.


Maybe thats why The Internet Cash Machine never even tried to comment. I'm sorry you got ripped off too. Original author? Let us know if the Internet Cash (Stealing) Machine actualy does give you a refund. (don't think they will) They post the same B.S. form letter response all the time.


Jessie Ann

Austin,
Texas,
United States of America

2.97?

#5Consumer Suggestion

Sun, May 02, 2010

I'm sorry that they ripped you off. The one thing that I see is that on the website (which is so horribly done, i don't see how anyone can think its legit) the "2.97" was the shipping fee.



Director of Operations

Foothill Ranch,
California,
United States of America

If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.

#5UPDATE Employee

Fri, April 16, 2010



Thank you for your correspondence in connection with the above-referenced matter. It is clear from the text of the complaint that all the information was not provided by the complainant in regards to the program and the requisite charges for that program, additionally several facts have been omitted that once revealed will hopefully clear up this matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92. 



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer MUST provide their credit card information on the
        secured payment page and must agree to the terms and conditions,    
        noted below in bold, that are conspicuously display no more than 80   
        pixels from the order submission button.??



By placing my order I agree to the Terms of Offer, which explain this order includes the about for just $2.97 for processing. If you enjoy the 3-day trial and continue your path to making money, you will be billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You may cancel anytime by calling 1-877-863-3088.



The 3-day begins the day the client submits their order. Actually, the $139.95 is billed on the 4th day after the signup.



 



The $2.97 charge is drafted immediately upon signup. At the same time the $139.95 is temporarily authorized and in a Pending Status in their account, which holds those funds. The pending status remains until the funds are drafted or the hold is removed. If the customer does not cancel during the 3-day period the $139.5 charge is then drafted from the account based on the initial authorization on the account. If the customer cancels within the 3-day period, the authorization for the funds is lifted and the money is again available for them in their account.




Again on the credit information page, the terms and conditions of the program are noted on the page in several different areas. First, there is a  link on the bottom of the page for the Terms and Conditions. Second,  the Terms and Conditions and charges for the program are listed on the page, directly to the left  of the Rush My Order button.  Those terms and conditions and charges for the service clearly state that there are 3 different charges for this program. The first is the initial charge of $2.97 for processing of the account. The $2.97 charge provides the customer with access to the service for a 3-day period.  The 3-day period provides the customer with access to the service so they can ascertain if they would like to continue with the service and incur the additional charges for the service. After the 3 day period has expired, as the terms clearly state, the customer is then charged the second charge, which is a one-time $139.95 charge for the service membership.  The customer then has access to the full service until they elect to cancel the service. Each month that the service is active the customer is charged a monthly maintenance fee of $4.95.  

Respond to this Report!