ICM Websites - California Yet another victim of ICM Internet, California
Viewed the webpage and agreed to the 2.95 charge to futher look into their services. I did not see anything about additional charges. Never received emails with user ID and password information and 3 days later a $149.95 charge hit my account. My bank was unable to locate the company because the transaction came in as C&C ICM WEB 877-8LAKE FOREST CA.
They tried to reverse the charges without much luck. I found a phone number this morning on this site to ICM. I called and after explaining the I never received emails and could not find a valid phone number, they said they could ONLY cancel my account but WILL NOT refund the $149.95.
I realize over a month has passed, but finding a valid phone number to this company is impossible unless you have a user ID and password, which I NEVER received.
ICM....Please refund my money as you have to others.
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
customer has been cancelled and refunded as of 6-29-10
#2UPDATE Employee
Tue, June 29, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #5907.
If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff