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ICM websites - internet cash machines misleading.....big time rip off , Internet
I responded to an online ad and in their website it said there is a trial period of 3 days. Just pay $2.97 for the started kit to be mailed. If you like the program you will be billed $149.99 for set up of your website and billed $49 monthly for maintenance. There was a question during the sign up if I wanted to set-up my website now. I answered no... because I wanted to wait for the starter kit first and see if I wanted the so called program they were offering.
To my surprise there were already charges on my account... $2.97 and $149.99. When I called them to ask why I was charged, I was told it was for the set-up of my website...which of course was non-existent because I wanted to read the starter kit they said will be mailed ,before going any further.
The person I was speaking with even hang up on me while I was asking a lot of questions. This people must be making a lot of money by misleading statements in their website.
I hope something can be done to punish these people from making easy money by dishonest means.
2 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer was cancelled and refunded as of 6-1-10
#3UPDATE Employee
Fri, June 04, 2010
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account, and customer has been refunded.
Director of Operations
Foothill Ranch,California,
United States of America
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
#3UPDATE Employee
Wed, June 02, 2010
Thank you for your correspondence in connection with the above-referenced matter.
We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff