Isn't this against the law?? They advertise that they will send you (which I interpret as MAIL to me) "information" regarding this "potential" for a discounted price of $2.97 -
then what they really do is send you an e-mail and down at the very bottom they tell
you this is a 3 day trial offer and if you don't cancel after 3 days your card will be charged an additional $149.95!!!!! I didn't even read the e-mail until 4 days later and when I called to immediately cancel; I did not access the site or use the logon or password that they provided, They would not refund my money!! The rep stated he did not have the authority to process a refund, so I asked who did have the authority and he said he would check with his supervisor. He was gone for 5 seconds, literally and then came back with this 2 minute speech about the consumers responsibilty to know the terms and conditions of what they ordered. I argued that at no time was I made away that I would have a 3 day free trial period and that I would receive the information via e-mail, rather than regular mail and he just kept arguing with me.
I did end up getting a $75.00 credit (or was told I would - he said it would take 3-5 days to show, we will see!!) -WHAT A SCAM!!!!!!
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
customer was cancelled and refunded as of 6-1-10
#2UPDATE Employee
Wed, June 02, 2010
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account, and customer has been refunded.