ICMwebsites ICM are Robbers , Internet
I signed up via the internet for their $2.97 special offer to create my own website. I wited and received nothing. No password, no username, no notice of membership. I then e-mailed them to cancel two days after my initial purchase. They responded to by e0mail to say that cancellations are not done online, that I would have to call them. I called them and they apologized for not e-mailing the information promised. I cancelled anyway. I get my next credit card bill and 5 days after my phone conversation with them they charged my card $139.95. I called them. They said I didn't cancel in time and that charge was as per our "contract". I said I cancelled, they said we have no record of that. So I cancelled again. Oh, the day after the second cancellation I was e-miled a user name, password, and information to access my account...which now was closed. The exact information that I had never received.
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been cancelled and refunded as of 4-27-10
#2UPDATE Employee
Tue, April 27, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.
Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete. For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff