Complaint Review: ICON Health and fitness

COMPLAINT #1

I have been trying to get service on my treadmill for the last 3 weeks. I called Icon's 800# and waited approximately 25 minutes before someone came on and said they'd call back. Two days in a row, no one did!

COMPLAINT #2

Icon finally gave me the name of 2 companies in the Bay Area who would service my treadmill.
TWO & 1/2 WEEKS LATER, 3 MESSAGES LATER--NO RESPONSE FROM THEM!!!

COMPLAINT #3

I called Icon today and a rep refused to hand out the name of a president or CEO to whom I could complain.

DON't BUY ANY PRODUCTS FROM THESE PEOPLE. YOU CAN'T SELL A PRODUCT THAT CAN'T BE SERVICED. I AM NOW FILING A COMPLAINT WITH THE DISTRICT ATTORNEY FOR UNFAIR BUSINESS PRACTICES!!!

Douglas
Fairfax, CA