Complaint Review: icon health & fitness rowers world

my daughter ordered a treadmill when it arrived the wrong parts were included. delivery person very rude. another was sent. we, in turn, sent back said treadmill. never received credit on credit card. merchandise was damaged, or the wrong parts were sent. had a terrible time returning treadmill--took weeks. tried to contact company no luck.

i have a double charge on my card and it states payment went to rowers world. when contacted they claimed they do not sell cadence treadmills. what to do?

jean
medford, Massachusetts
U.S.A.