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  • Report:  #731770

Complaint Review: ICON Security

ICON Security I paid for the full month or May, 2011, of security protection for my home in Colorado. They offered me a 25% reduction in the amount of my monthly payment through the end of my contract, which is wa Provo, Utah

  • Reported By:
    Mlmay — Aurora Colorado U.S.A.
  • Submitted:
    Sat, May 21, 2011
  • Updated:
    Sat, May 21, 2011
  • ICON Security
    311 N University Avenue - Suite 275
    Provo, Utah
    United States of America
  • Phone:
    801-377-5333
  • Category:

ICON Security would be all over you if you did not comply with your contract with them down to the letter - especially if it meant they wouldn't get every penny from you that they could.  They offered me a 25% reduction per month left on the term of my contract if I paid them the full amount due less 25% what I owed them.

I owed them five months of payments and the payments were $39.99 per month.  With a 25% reduction it ade the cost only $29.99 per month for a total of $149.96 as my final payment that paid them the full amount less 25%. 

Then they call me because I put in my letter to them that I wanted to make sure that I was going to still be getting my home security protection as stated in my contract through the end of September, 2011.  So they got my money and what did I get, the cancellation of my home protection 5 months early and they got $149.96 out of my pocket that they did not earn.  This really makes me mad as I am sure that it would you!

So, buyer beware - ICON Security is out to get your money one way or another! They also had me sign a contract with them before the end of my contract was over with my current security system supplier, by telling me that that company had gone out of business and I found out later that they hadn't.

My suggestion to you is get a big dog to protect you home, it will cost less and you don't have any contracts to sign.

Another Ripped Off Customer,

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