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  • Report:  #1259889

Complaint Review: Icravelashes

Icravelashes Kavena Adamson, icraveboutique, EYECrave Lashes, Kay. Scammed me out of $750 for "training" Atlanta, Philadelphia, DC Nationwide

  • Reported By:
    GM — Springfield Virginia USA
  • Submitted:
    Thu, October 08, 2015
  • Updated:
    Tue, September 20, 2016

 After following Kay on Instagram for sometime I decided to take a class for eyelash extensions instructed by her. I paid her a $250 deposit on Wednesday at 9:35 am, September 15th, and our class was scheduled for 9am Friday morning(Sept 18). Subsequently, my kit did not arrive because it was order too close to the 'training'. Which I would have assumed if she knew this would happen she would have had it directly shipped to me in the first place, but she informed me it was shipped to her mothers house. The 'training' was held in a hotel room that she was sharing with her four year old daughter. To begin she hands me a cracked iPad and tells me to watch a YouTube video while she works on a client. I paid her the additional $500 for the course. The training consisted of me playing around with my models lashes while she ignored me and her child. Eventually letting me look over her shoulder while she worked. She had no training material, she shared tid bits of her experience over the passed year she had been in business(including the different disputes, and court case she had dealt with {red flag}). Several hours later she checks my work, says I'm doing great, then does not finish my models lashes for her. Between 9am-4pm she did not watch me for a minute to see if I did anything correctly, and made my model leave with 1/4 of the procedure done. After the "training" she tells me my kit has been shipped to philly, then it got lost, but is now on its way to Atlanta. I live in Virginia. Finally, after a week of no updates or tracking number, I asked PayPal to at least refund my initial $250. She replies, a week after she said it would be shipped in 24hours, that because I opened a dispute the package was rerouted back to her. PayPal has nothing to do with shipping procedures. She is an unprofessional scam artist.

4 Updates & Rebuttals


Sad sad sad

#5Author of original report

Tue, September 20, 2016

 To make a fake page to act like a fake old friend of mine is sad. Lol. My friends would never use such poor grammar. I guess that's something scammers do. I have never scammed anyone. Never have never will. Be blessed Kay.


Angel

Maryland,
USA

I'm Joy old Best Friend

#5UPDATE Employee ..inside information

Sat, January 09, 2016

 Ok, let me start off with THIS IS ALL ABOUT JOY!!! Joy use to be my best friend but it's was her "trying to get over" ways that put an stop to that!!! Anyway, Joy had this planed out all along! She wanted to get trained to lash but had a trick up here sleeves to learn for "free". And her plan almost worked! I was the one who told her about Kay ig, since Joy is a fast learner and a hustler I just thought this would be a great way to make money and stop tricking people out their money! Joy was informed from the start that she waited too late to receive her lash kit but as text shows she was ok with that and just wanted to learn and would be ok with whatever materials Kay had available. It's was a whole back and forth about where the kit should have/ will arrive. Joy had no intention on actually getting the kit because she had already purchased 2 kits the previous week off line at a really cheap price. Joy just kept up with the back and forth in the text just to make her case look good for "ripoff report" (like I stated she has done this before and has other reports for other people under all kinds of email addresses). It was a shock to us both that PayPal favored with Kay because of previous cases Joy got her money back. That's when Joy went to her bank and claim the charge as fraud, with the knowing that for sure she would get her money back from the bank (which she has already did) she is still moving forward with the ongoing case because she is greedy and just want more money!!! I'm so sorry that I was knowingly this type of person friend! Smh Kavena I hope you get all your money! And I hope Joy really stop trying to get over on these ig businesses!! Letting the Truth out!!


Smh Kay, why lie more?

#5Author of original report

Sun, November 29, 2015

 I could not even read the whole thing. Too many lies to trifile through. You have the date of the training wrong, first off. It was the 18th. That's all I have to say to further disprove your credibility. Your story doesn't even have a time line. I'm just glad this is permanent so hopefully I can save some other nice woman from being scammed. The sad part is one black woman stealing from another that is trying to provide for their child, and you have a child. Sick. And of course I would pay you with a credit card. It shows your intelligence level to think I would hand you $500 cash. Scam artist. Nothing you ever gain from that money you steal will save your soul.


EyecraveLashes

Atlanta ,
Georgia,
USA

Refuses to pay for training

#5REBUTTAL Owner of company

Thu, October 29, 2015

Let me start by saying Joy contacted me Sept 15,  2015 at 9:21 am inquiring about availabilty for training on Sept 17.  I informed Joy, she will need to pay her deposit to secure her seat and to start the order for lash kit and that her kit would not arrive in time for training however, I have extra supplies to allow her to train or she can wait until my next training classes in 3 weeks to train. She opted for training on Sept 17th. Deposit invoice sent and paid via paypal on sept 15th. Sept 17th, the day of training Joy was more than an hour late for training. She was also not prepared topay her remainder balance in cash as stated via text on Sept 15th. Joy proceeded to call Wells Fargo to pay on her capital one credit card to submit payment. I then informed Joy after 45 mins of dealing with her trying to submit payment she could transfer the funds directly to my Wells Fargo account. She asked to pay with her Capital One CC. I waited for her to pay on account and request an immediate release for the $200 payment to submit payment. After about an hour waiting for payment we were able to train. Joy decided to leave around 5pm because she had to work at her job in a few hours. I asked Joy if she had any questions, or concerns before she left and she informed me no, she was ready to start lashing clients upon arrival of her lash kit. The next morning I received a text from Joy asking if she could receive a refund in the amount of $500 for the kit because she found a kit online for $200. I informed Joy the class is $500, the kit is $250 and because her kit was ordered and shipped via Dhl to me she was not able to get a refund for any part of the payment. After several texts asking why isnt it easier for her to receive a refund and I keep the kit for any future training students and me explaining to her kits are ordered when deposits are made and because she waited until 2 days before training,her kit would be mailed to her.  While on travels I contacted DHL to redirect the packages to two of the cities on travel (dc/philly In an attempt to receive the kit and meet with Joy before my travels back to Atlanta. Dhl had several issues because of the redirect and in return the kit did not arrive to either city during the time I was on travel. DHL final redirect was to my home in Atlanta. I informed Joy, the kit is scheduled to arrive and will be shipped within 24 hours of arrival. As I am enroute to ship the kit, I received an email via paypal of a dispute that was initiated from Joy in the amount of $250. I contacted Joy to let her know her lash kit would be held pending the outcome of paypal's investigation. A few days prior to my next travel appt, paypal closed the account in my favor. At the time of notification I contacted Joy to let her know I will be in town in the next 2-3 days and we can arrange to meet when I arrived back in Virgina Or the DMV area. Joy agreed to the arrangement. The following day around 3pm I was contacted by Joy demanding her kit be shipped immediately. Later that evening I received a dispute email via Paypal in the amount of $500 from Joy for a chargeback on her Capital one card for a fraud charge. Joy has also contacted my salon establishment informing them to remove me from their place of business because she was scammed out of $750. I have sent photos of Joy training, texts messages, etc to paypal on my behalf for the case. I am currently waiting the outcome of the chargeback investigation with Capital One which can take up to 75 days. Joy was also aware training class would be held via hotel arrangements as all of my travel appts/classes are held in my hotel room to accommodate the 14 clients daily who are serviced and the long hours worked. Joy had the opportunity to stop training upon arrival if the arrangement was not to her standard. As far as completing the lash set on her model, training is designed to be hands on and for the trainee to completete a full set. It is not my responsibility to finish any of the students work.

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