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IDC International discount club, Mississauga canada Did not honour the contract Mississauga, Ontario
At the end of october, we were called by IDC club from mississauga to let us what we won a free trip to las vegas. I kind of feel this is odd since there is no such thing as free trip, if we did not enter a contest to begin with. So my wife and I decided to attend the presentation and after we were convinced that we could join for 2 years. It was supposed to be for 10 years for 3K membership but we balked at the membership price and ask for 2 years for around 1K in fee. In the contract, it says that we would receive the free trip to las vegas and 150 dollars as amex gift cerfiticate. So far we have not received the american gift certificate and i called so many times but never get back to me.
But in the contract, it mentions about the 150 dollars gift certificate to be given but so far we have not received anything since then.
Honestly, I feel relieved for joining for 10 years at 3K but i still have to fork about 1k for 2 years because my wife and I were not sure if this is real or not.
2 Updates & Rebuttals
Bruce
Mississauga,Ontario,
Canada
Found Ed
#3UPDATE Employee
Mon, January 11, 2010
Thank you to Ed for calling me as per my request to his report. The miscommunication has been rectified and Ed received his $150 for his Amex Gift Card on Thursday January 7, 2010. Thank you for this opportunity to be able to satisfy this client.
Bruce
Mississauga,Ontario,
Canada
"Ed"-not enough information
#3UPDATE Employee
Sun, January 03, 2010
Upon reading the report from "Ed" we would like to respond to the client, but just having his first name is not sufficient to address this situation. We are more than prepared to do so. If he would please call us at 905-673-0700 #224, it would be greatly appreciated.