Complaint Review: Ideal Image

I have called and left them quite a few messages asking for the lady that set up my account to call me back and she refuses to call me back, I haven't gotten any services done I called prior to my appointment to cancel everything because I found out that my daughter needs to get braces and that I can't afford this payment and to also pay for my daughters braces.

I don't want to pay for a service I never received, it is extremely unfair to my daughter mainly because now I have to explain to her that now I can't afford to fix her smile because Ideal Image is being uncooperative and wont void the contract. I am half tempted to take my daughter in that location and have that lady explain to my daughter why she can't get her braces done.

I am extremely frustrated, mad, and sad more so because I now can't take care of what I need to take care of with my daughter. I will never ever ever recommend Ideal Image to anyone that I know ever and I will be putting reviews about the whole situation on google, yelp, and everywhere that I possibly can to let everyone know that Ideal Image is a complete rip off and they don't work with people, all they care about is their money.