IDEAL MOVING CON ARTIST, SCAMMERS, LIARS AND THIEVES Internet, New Jersey
IDEAL MOVING AND STORAGE completely ripped me off. The person claiming to be the owner of IDEAL Moving "Jeff" whom is not even the owner called me on the phone to give me an estimate from N.Y. to N.C.. The price was the cheapest one I received after talking to at least a dozen companies or so. So he convienced me that he was the owner and that he 50 tractor trailors and thats why the price was so cheap. He also said that he would guarentee the price even if I had extra stuff because he needed to fill up the truck. He quoted me less then $2000.00 and when the crew got there ( all illegal aliens by the way ) he raised the price almost triple. The workers said that I had more than double the stuff I told Jeff and we had to pay for it. There was maybe 15 more boxes and few odd pieces certainly NOT MORE THAN DOUBLE. They claimed that everything needed to be repacked and put in different boxes that I had to pay for. They damaged my property and then denied it right to my face. My items were not delivered until almost 30 days later when " JEFF " told my husband it would be only 3 days tops. We tried to get the so called owner back on phone with no success. The delivery guy who dropped of my furniture was rude, smelly and demanded a tip.
I have moved several times in my life and this was by far the worst experience I have ever encountered. I am taking this court and demanding my money back and money for the property damage. I highly suggest you stay clear of Jeff and Ideal moving because theses people are scammers.
1 Updates & Rebuttals
Jacob
New York,New York,
United States of America
Please Obtain More Information
#2REBUTTAL Owner of company
Thu, March 25, 2010
To Whom It May Concern: I wanted to take this opportunity to respond to this posted complaint. I do not have a customer by the name of the author of this complaint. I had only two moves to North Carolina in the last month and a half, and both were delivered with-in five to seven days. I beleive this complaint to be a hoax. I am pleading to Rip-off Report to please ask the person who filed a complaint to forward copies of their contract. This will allow me to (a) acknowledge that the person was a customer of mine and (b) will allow me accept responsibility for their move. My company has been in business for over twelve years, without any complaints. I take pride in the level of services that I provide to my clients. Any claims that had been submitted, were solved and closed immediately. I whole-heartedly support a forum where customers can go to receive help when a company does not respond to their complaints. But I do feel that these complaints have to be substantiated and verified in some manner(i.e a bill of sale, receipt, bill of lading with company name). I look forward to hearing from Rip-Off Report regarding this manner. Sincerely, Jacob Gutman President Ideal Moving & Storage, Inc. 1-888-377-3180