Ideal Tax Solution REVIEW: Customer Satisfaction Commitment: Ideal Tax Solution, LLC dedicated to customer satisfaction. Ideal Tax Solution, LLC implemented strategic changes ensuring client ease of complicated qualifying for IRS & State Franchise Tax board requirements for success, focusing on finding ways to assist client's with more transparency in handling of cases. Ideal Tax Solution, LLC installs secure E-Signatures to handled personal information, payment information, ensuring highest level of data security.
Signed contract to resolve my tax problems and debt, took lots of my money, at first lots of calls, then nothing. Different "professional" each time I finally got a hold of someone. Called IRS said no contact from Ideal Tax Solution. Solved problem myself for less than they charged me to "fix" my problem. The only fix is their lying mailer. Don't use them.
1 Updates & Rebuttals
Ideal Tax Solution, LLC
Costa Mesa,California,
United States of America
Company Response To Anonymous
#2UPDATE Employee
Sat, April 21, 2012
Dear Anonymous,
I am a customer relation specialist at ITS. We apologize for any confusion or inconvenience we may have caused. We would be glad to further understand your complaint.
Our company was founded on the principles of responsibility, ethics and providing affordable yet superior service to our clients. ITSs philosophy is that clients come first. This is an ideology that has given us the confidence, and experience to get thousands of satisfied Americans their freedom back through tax relief.
Our company as a whole apologizes for any miscommunication. Please get in contact with our customer service department to further address your issue.
Thank You.