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  • Report:  #359514

Complaint Review: Idearc Media Corp.

Idearc Media Corp. I closed my business in October of 2004. While planning my closure, I did not agree to advertise in any phone book, newspaper, or in any media-related source DFW Airport Texas

  • Reported By:
    Auburn Washington
  • Submitted:
    Tue, August 05, 2008
  • Updated:
    Wed, June 10, 2009
  • Idearc Media Corp.
    2200 W. Airfield Dr. PO Box 619810, DFW Airport TX 75261-9810
    DFW Airport, Texas
    U.S.A.
  • Phone:
    800-555-4833
  • Category:

FOUR YEARS after closing my business in 2004, I was recently notified by a collection agency, Joseph Mann & Creed, that I owed $274.80 to Idearc Media Corp. They stated that this company had "been in contact with you and you have not honored this debt". I had no idea who these people were or who they represented and was never contacted by anyone regarding my closed business. I suspect that since they are affiliated with the Verizon company, this must have been for a phone book ad that I NEVER placed.

With no money and with plans to close in several months, I know I NEVER agreed to any advertising, especially to a couple of hundreds of dollars worth! I was flat broke from my failing business.

Since I was a corporation and closed my business in the state of Washington where I was registered, can I still be required to pay and will this ruin my personal credit score? I have been struggling to build up my score for 4 years. I wish I knew what to do. I'm thinking about sending my complaint to the attorney general here in Washington, Rob McKenna. I know this isn't a huge amount of money, but it's the principle behind the crap that bothers me.

Kathy
Auburn, Washington
U.S.A.

1 Updates & Rebuttals


Idearc

Middleton,
Massachusetts,
U.S.A.

customer service

#2UPDATE Employee

Wed, June 10, 2009

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at
customerservice@idearc.com

Your Full Name and Title:
Business Name:
Business Telephone Number:
State in which you Business resides:
Your Contact Number
Best time to call you:
E-Mail Address:
Brief Complaint Description:

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