Identity Protection Plan This company will not cancel my account The phone number I have for them is a carpet cleaning business Trumbull Connecticut
I have called this company several times to cancel my account. I explained to the person that I never received a information packet or membership number. I was told on both occasions the account would be canceled. The account has not been canceled and when I try to call them, the phone number now belongs to a carpet cleaning business. I contacted my credit card company but they were no help. They are still taking my money out for a service I no longer want and could not use if I had too.
Teckman45
el centro, California
U.S.A.
2 Updates & Rebuttals
Teckman45
el centro,California,
U.S.A.
Still not resolved
#3Author of original report
Mon, July 04, 2011
I am still being billed by this company. It has been several years and they are still charging my CC. My CC company is no help and I think may have an interest in this company. If you find a solution, please let me know. Thank you.
anonymous
Lockport,Illinois,
United States of America
Currently having the same problem
#3General Comment
Sun, July 03, 2011
I read your comments about the identity theft program you were or are still having problems with. I am having the EXACT same problems with them. I noticed that your comment was made a couple years ago. Did you ever resolve this and if so how did you do it?! I don't know what to do anymore. I call each month to re-cancel it, they says it's done but then I get another bill in the mail! No on seems to do their job correctly with this company! I'm about to get a lawyer, I just don't know what to do. It seems this company itself is a "fraud company" all in itself. I've never dealt with such poor customer service. If you have any advice I would be much obliged!