Complaint Review: IDOnlock

I applied with several different payday loan companies over the internet just before Christmas, but I didn't accept any of the offers because the interest rates were too high.

When I checked my bank account on December 29, 2008, I noticed a check for $29.95. I don't often use checks and I didn't recall writing a check for that amount so I clicked on it to view the image. To my surprise a company called IDOnlock had electronically deducted this amount from my account.

Immediately looked the company up on the internet and called customer service, at which time a representative who barely spoke english informed me that I had signed up for their services via one of the payday loan applications I had filled out on the internet. She could not tell me which company exactly, only that the fee was non refundable.

I told her my situation and still she just kept repeating that the fee was non refundable. So I'm out $29.95, plus the overdraft fee because I didn't have $29.95 in my account to be deducted, at a time when I am already so financially strapped that I was willing to obtain a payday loan at such an astronomical interest rate that I don't even want to put it on here.

In essence, a company claiming to want to protect my identity actually stole my identity and wrote themselves a check! Beware when filling out information on the internet.

Ramona
North Little Rock, Arkansas
U.S.A.