IFIENDS Brian Smith IFriends Customer Service ripoff FOR ABOUT 1000 DOLLAR Internet
I enter the site for the fee of 1 dollar payed with visa
promised that this is once. The site is completly free..
If i looked 2 days later on the internet to my visa account they ipped me for about 1000 dollar..
I wrote an email to them for refund..And they said they will refund, but is this a standard letter or will they refund ??
The sayd 2 billing cycles but that's 60 days and i think after that period no changes to get the money back..
please help... My account is cancelled.. VISA said they can do NOTHING
see below
Thank you for your correspondence. A credit in the total amount of USD $1,017.30 has been processed back to your credit-card account. Please note that the credit can take up to 2 billing cycles to appear on your credit-card statement. The date in which the credit appears is
dependent on your billing cycle and your credit-card company.
After a thorough review, your xxxxx account was deemed as high risk. We therefore have made the decision to cease our relationship with you. Your confirmation of cancellation number is xxxxxx. Please use this reference
number with any future correspondence or if there are any problems with receiving the credit.
Should you have any further questions, please do not hesitate in replying to this email or calling our customer service center at: (800)243-9726 or
001-561-656-0500 for international callers.
Sincerely,
Brian Smith
iFriends Customer Service
anonymous
InHolland
Netherlands
2 Updates & Rebuttals
Wim
Hoogezand,Europe,
Netherlands
They refund me
#3Author of original report
Thu, June 26, 2003
I wish to report that ifrieds did refund all the money they took.
Heidi Holden
Lake Worth,Florida,
U.S.A.
Reply to customer regarding credits
#3UPDATE Employee
Tue, June 24, 2003
Dear Sir:
We apologize if your experience with our company was either unsatisfactory or a disappointment.
As stated in our email correspondence with you, we have issued credits back to your credit-card account for all of your premium-area usage. The credits, which have already been transmitted to your credit-card company, will post in your account in the next 7 to 10 business days.
Due to your credit-card statement closing date, the credits may not appear on your physical credit-card statement for one to two billing cycles.
If you should have any further questions, please do not hesitate to contact us at either help@ifriends.net or billing@ifriends.net.
Sincerely,
Director of Account Services
iFriends