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  • Report:  #685405

Complaint Review: iFriends

iFriends misleading, hidden charges, rip-off, Internet

  • Reported By:
    Nationwide United Kingdom
  • Submitted:
    Sat, January 22, 2011
  • Updated:
    Mon, February 14, 2011

Irecently joined ifriends, and having joined theFREE programme (having entered my card for age verification purposes), was shocked to discover that money was being taken from my account. Having joined for "free" and having entered your card details simply to verify you are over eighteen, you do not expect to be charged - not without clear warning anyway. There was no clear warning. I have yet to discover how much they have taken from my account. But I was alarmed to find similar stories on here when I put their company name into google. Could you please help ensure they reimburse me any money they have stolen!Thanks.

1 Updates & Rebuttals


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from iFriends

#2UPDATE Employee

Mon, February 14, 2011

Unfortunately, since no identifying information was provided, we were not able to locate this user’s account.  All premium areas of the site are clearly marked in advance so that users are aware of charges that will be incurred.  We encourage him or her to contact us as soon as possible so that we can resolve the issue.  Our toll-free number from the UK is 00-800-4374-3637, or we can be reached by email at help@ifriends.net.

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