IGIA, Epil-stop & Spray deceptive company, dishonest, mistreated and ripped off, product doesn't work, never refunded money, didn't acknowledge return New York New York
I purchased epil-stop and spray, trying it the first day. They say it smells like citris. LIE-it smells like a perm. It is advertised as a spray and wipe off. LIE-you have to let it set for up to 8 minutes. It gave me a stinging, burning unsightly rash that lasted several days.
I sent the product back in the original boxes. I'd spent $53.85 and expected the full refund. IGIA did not acknowledge the return, would not answer the customer service phone for 3-4 wks. After writing 2 letters to them I FINALLY reached a person who said they could not do anything.
I wrote the BBB who contacted IGIA. IGIA says they never received the product back and would make NO refund.
I could have burned my $54 and gotten as much good out of it! They sell many products with various names, not using IGIA included in the product name. BE CAREFUL what you order!!
Joy
Cleveland, Tennessee
U.S.A.